Insurance as a service, for your customers.
Insurance experts at your customers’ disposal
The insurance products, designed in the Product Factory and then depicted into software in our Platform Factory, are brought to life by Anivo’s Operations Factory. Anivo’s insurance experts are at your customer’s disposal, giving them personal advice regarding their insurance needs.
Online insurance distribution and personal advice
Anivo offers an end-2-end solution which comprises both of:
- online insurance distribution and operation for insurance products
- additional advice by insurance experts for more complex insurances. Insurance experts advise customers by telephone or Anivo’s special video call solution. This saves time and resources.
Customer Service Centres operated by insurance experts
Anivo’s Operations Factory offers a complete package including both the set-up and operation of customer service centres, like Anivo’s Customer Service Centre in Zurich. Anivo’s insurance specialists consult retail or corporate customers and assure that they are well insured. They also take care of policy administration and commissioning. Our insurance specialists handle upselling and cross-selling using AnivoCore’s 360-degrees customer view.